At ECOMENZO, we aim to provide a smooth and timely shipping experience for all our customers. We process and ship orders as quickly as possible, usually within 1-3 business days after receiving the order. Please note that shipping times may vary based on your location, and some items may require additional processing time.

We offer multiple shipping options to meet your needs, including standard and expedited delivery services. Shipping fees are calculated at checkout based on the size, weight, and destination of your order. While we strive to provide accurate shipping estimates, delays may occur due to factors beyond our control, such as weather conditions or carrier issues.

Once your order has shipped, you will receive a tracking number via email to track the status of your shipment. For international orders, please be aware that additional customs fees or taxes may apply, which are the responsibility of the customer.

If there is any issue with your order or if you experience any delays, please don’t hesitate to contact us, and our customer support team will assist you as quickly as possible to resolve the matter.